IT Operations Manager

Would you like to be part of a well-funded fast growing start-up on a mission to help SaaS companies grow? RightBound has a unique solution for sales development teams, and we’re looking for an IT Operations Manager to help our growing teams.

This is a remote position, so you can join us from anywhere!


Responsibilities

  • Maintain and optimize local company networks and servers
  • Be responsible for device and password management
  • Oversee data backup and system security operations (e.g. user authorization, firewalls)
  • Manage installations, upgrades and configurations of hardware and software
  • Assess system performance and recommend improvements
  • Resolve issues that escalated in the different departments
  • Ensure data is handled, transferred, or processed according to legal and company guidelines
  • Develop IT policies and practices

Requirements

  • Proven experience as IT Operations Manager or similar roles
  • Experience with system installation, configuration, and analysis
  • Thorough knowledge of networks and cloud computing
  • Knowledge of data protection operations and legislation (e.g. GDPR, SOC 2, ISO)
  • Ability to manage multiple projects
  • Problem-solving aptitude