Amazon Replenishment Associate

What We Do

Vendo offers e-commerce branding services to direct-to-consumer companies. We build brands with a strong foundation to accelerate growth with collaborative strategies designed by cutting edge specialists.

Our deep-rooted relationships in retail allow us to help create e-commerce strategy for brands that are looking to start from square one, build into a new marketplace channel or expand their presence into Brick & Mortar.

We set brands to scale, providing the experience, expertise, and protection needed to reside on the right side of marketplace trends.

The Role:

As an Amazon replenishment associate, you are responsible for working closely with the Inventory & Logistics manager to create a strong operational foundation for the team's success as our brand portfolio grows. This person will work closely and collaborate frequently with the Inventory & Logistics Manager as well as all Account Managers and department leads.

  • Understanding in detail how to create shipments in Amazon Seller Central
  • Follow up an any outstanding shipments from the brand to ensure they are shipping out orders on time and inquire if there are any delays
  • Create FBM listings as needed backup should FBA listings go OOS and supply is low
  • Sync with account managers to troubleshoot stranded inventory listings and fix accordingly
  • Responsible for reconciling shipments & chargebacks and generating reports for each client
  • Follow up on case support tickets that are opened for anything inventory related
  • Review inbound performance summaries for each brand monthly and advise solutions to any inbound errors (this includes missing barcode labels, overweight shipment issues, unscannable barcodes, etc)
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
  • Analyzing data as required

Must have strong attention to details, organizational and communication skills. Proficient in Microsoft Excel, Outlook, PowerPoint as well as the Amazon Seller & Vendor Central platforms.